Operational Resilience
Identify your important business services, let AI map the full chain from business service to IT service to asset, catch the RTO/RPO anomalies no one else spots, and trace every incident back through the chain to invest where it matters.
From business services to asset-level resilience
Business services
Identify and catalogue your important business services, the ones your customers, regulators and stakeholders depend on. Each service becomes the anchor for every resilience decision downstream.
IT service mapping
Let AI map the full chain from business service to IT service to underlying asset. See exactly which infrastructure supports which business outcome, no more guessing or stale spreadsheets.
Asset dependency chain
Visualise the complete dependency chain from business service through IT services down to individual assets. When something fails, trace the blast radius instantly and know what's affected.
RTO/RPO anomaly detection
Catch the RTO/RPO anomalies no one else spots. When a downstream asset has a longer recovery time than the business service it supports, the platform flags the mismatch before it becomes an incident.
The full scope
- Important business service identification and cataloguing
- AI-powered IT service and asset dependency mapping
- Full dependency chain visualisation, service to asset
- RTO/RPO anomaly detection across the chain
- Incident tracing back through the dependency chain
- Impact tolerance setting and monitoring
- Business continuity plan alignment and gap detection
- Integration with GRC module for shared business context
Map, detect, trace, invest
- STEP 01
Identify services
Catalogue your important business services and set impact tolerances.
- STEP 02
Map dependencies
AI maps the chain from business service to IT service to asset automatically.
- STEP 03
Detect anomalies
RTO/RPO mismatches and dependency gaps are flagged before they become incidents.
- STEP 04
Trace & invest
Trace incidents through the chain and invest in resilience where it matters most.
Frequently asked questions
How does the AI map IT services to business services?
The platform ingests your CMDB, cloud inventory, and service documentation. AI analyses the relationships and proposes a dependency map from business services through IT services to assets. Your team reviews and approves the mapping. The AI accelerates discovery, humans own the sign-off.
What are RTO/RPO anomalies?
An RTO/RPO anomaly occurs when a downstream component has a longer recovery target than the business service it supports. For example, if a business service needs 4-hour recovery but depends on an asset with a 24-hour RTO, that's a structural gap. The platform detects these mismatches automatically.
How does Operational Resilience integrate with the other modules?
All three modules share the same business context and Evidence Engine. Business services defined in Operational Resilience feed into GRC risk assessments and TPRM vendor criticality scoring. Changes in one module ripple across the others automatically.
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